| | Staff memo · Friday 9 October 2026 | | | Operations update One clear headline that says what’s changing |  |
| | One sentence under the headline with the takeaway. Plenty of people stop reading here, so make it count. | From THRIVE leadership team | | To All THRIVE staff |
|
|
|
|
| | In 30 seconds The short version |
| | • | The main change, in one line. | | • | Who it affects, by role or location. | | • | When it starts. |
| | |
|
|
| | The details What’s happening and why |
| Open with what’s changing and why it matters to the team. Two or three sentences is usually enough. Add the background people need to act on it. Link to the full policy or document rather than pasting it in, like this. Keep each paragraph to one idea. If the memo runs past five paragraphs, it’s probably two memos. |
|
|
| | Action needed What you need to do |
| | Read and confirm. Reply to this email once you’ve read it, by Friday 16 October. | | Make the change. Say exactly what to do, who does it, and by when. | | Flag problems early. If something won’t work at your location, tell your manager before the start date. |
|
|
|
| | Mark your calendar Key dates |
| | Mon 12 Oct | Change announced to staff |
|
| | Fri 16 Oct | Confirmations due |
|
| | Mon 19 Oct | Change starts at every location |
|
| | | |
|
|
| | | | Reply to this email or contact the person below. Name one person, so questions don’t scatter across the team. | Name of the person to ask Their role · their email or phone |
|
|
 | | This memo is for THRIVE staff only. Please don’t forward it outside the team. |
| |
|
|
